It’s time to tackle paywalls.
Paywalls have now been around on news websites for over 20 years. (The Wall Street Journal, which led the way, went behind a strict paywall in 1996.) In the ensuing decades, many news sites have launched metered paywall — meaning non-paying customers can read a certain number of articles before encountering the paywall.
Paywalls sometimes come down for various reasons — the most common drops are for public emergencies or planned events — and there are workarounds for accessing most metered paywalls, as Ariel Stulberg detailed in CJR last May. Some publications allow readers to access more articles if they register first, and others require registration to see any articles. Some sites don’t count page views that come in from social media, and others — like the Journal — allow people to see articles that subscribers and staff members have shared. Some publications require people to answer survey questions before seeing content.
But for the most part, paywalls come up after people have clicked on a certain number of articles, which range by publication.
How could we think more broadly about triggering a paywall or taking it down? What other mechanisms could we use besides article count? Let’s brainstorm.
Instead of tracking the number of total articles people read per month, what if we notified readers when they read a certain number of articles within a certain topic category, or when they reached a certain amount of engaged time on a particular article, beat, or reporter’s pieces?
This would allow readers to explore different topic areas, or check in on breaking news — and then ask them to pay when they clearly want to explore an issue more in-depth.
Another idea: triggering the paywall for readers who visit over a certain number of times in a certain time period, or dropping the paywall for readers who visit for the first time in a long time, or who are reading an article in a section they haven’t read before. Or perhaps paywalls operate like electric grids: they go up at peak times (or day) and come down at others — I realize this sounds silly, but what happens when we test it?
Aggregate behavior of readers
Imagine a paywall kicking in after an article reaches a certain number of views, or after a certain…