NEW YORK (AP) — J.C. Penney delivered some encouraging news: It reported a solid rise in sales at established stores Friday, reversing four straight quarters of declines. It also posted a smaller-than-expected loss for the third quarter, all news that sent its shares soaring.
The news stanched, at least for a moment, an extended selloff in company shares, which accelerated last month when the Plano, Texas-based chain warned that it would be forced to liquidate poor-selling merchandise. Shares, which have tumbled 67 percent this year, had touched an all-time low.
Initiatives to spiff up its clothing lines to fuel sales are “giving us confidence that our overall strategy and transformation is beginning to take hold,” CEO Marvin Ellison said in a release Friday. He noted that by selling off unwanted merchandise, the company is entering the holiday season with less of a backlog so it can add fresh items to its floors.
Penney’s performance was a bright spot in a mixed bag of results from department stores, which released their reports this week. Yet more challenges lie ahead with the critical holiday shopping season.
Macy’s reported on Thursday that sales fell at established stores in the third quarter, marking the 12th straight quarter of declines, as it had a hard time pulling shoppers through its doors. Kohl’s reported a drop in quarterly profit Thursday, though it saw rising sales in the quarter. Even Nordstrom, which announced results after the bell on Thursday, saw a key sales measure fall and trimmed its outlook.
Like many retailers, department stores have wrestled with weak sales as customers go online. Department stores, which are heavily dependent on clothing sales, are seeing more competition there as Amazon expands further into fashion and off-price chains like T.J. Maxx add more stores.
J.C. Penney, though, had extra challenges in restoring sales after a disastrous attempt to reinvent the company under former Apple executive Ron Johnson. The company has since brought back major appliances like dishwashers and has expanded its in-store Sephora beauty shops to be in 75 percent of its locations.
This holiday season, the company is creating toy shops in its stores and is opening an hour earlier than last year on Thanksgiving. The 2 p.m. opening is earlier than its rivals Kohl’s and Macy’s.
Ellison says the chain is trying to operate as a more “modern company” in a vastly changing…