USCCB communications shifts focus from print to digital

WASHINGTON, D.C. — The USCCB’s communications department is taking a leap into the future and announcing that it will shift the focus of its operation from a traditional print structure to a digital model.

“It’s an exercise in enculturation,” said James Rogers, USCCB chief communications officer. “If you’re going to evangelize, you need to reach people where they are.”

The communications department was built when print and newspapers were the dominant force in media. The landscape has been dramatically transitioning in recent years to a digital platform, where information is frequently sought and shared in real time, Rogers told Catholic News Service May 8.

Though print content will continue to be generated, more resources will be directed toward visual media, digital content and social media dissemination, Rogers said.

The restructuring involves the elimination of 12 jobs and the creation of 10 new positions.

Employees whose jobs were eliminated will be considered for the newly created positions if they have the required skills to do the work, Rogers said.

Planning for the restructuring began in 2014 with the commission of two different studies from independent communications consulting groups.

The consultants were charged with examining the department’s operation and recommending how to best reach the USCCB’s targeted audiences.

The only area not directly impacted by the communications restructuring was Catholic News Service, which will retain its current staff and remain editorially independent of the USCCB.

“A part of the review was to look at the position of Catholic News Service within, for the lack of a better word, the space of the dialogue that takes place,” Rogers said. “Catholic News Service is very well-respected. When we did the survey of clients and customers, we found its position of trust is on par with, or higher than that of any other Catholic news outlet that you could compare CNS to.

“The reason you are not seeing change, in terms of the core structure of Catholic News Service, is because of the tremendous content creation capacity that is there,” he said.

“It’s a well-respected, well-known brand.”

The challenge for CNS is that “people tie it to channels and since it was born as a print wire service,” they don’t necessarily associate it with the digital content it produces, such as video, its multimedia offerings, or its social media endeavors in breaking Catholic news, Rogers said.

“So, we’re making changes to the marketing structure of CNS,” he said, “because the content is there. The key is raising the awareness among those who would be interested in that content.”

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In addition to retooling how the communications department markets CNS, the reorganization also will build a dedicated digital team and provide episcopal resources to help bishops throughout the U.S. share national and…

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